:root{--color-primary: #43ACB9;--color-primary-rgb: 67, 172, 185;--color-secondary: #B9E0C5;--color-accent: #CCE89F;--color-text-dark: #2c3e50;--color-text-medium: #525866;--color-text-light: #ffffff;--color-bg-body-start: var(--color-primary);--color-bg-body-mid: var(--color-secondary);--color-bg-body-end: var(--color-accent);--color-bg-card: rgba(255, 255, 255, .92);--color-bg-input: #F8F9FA;--color-border: #e0e0e0;--color-success: #28a745;--color-error: #dc3545;--font-family-base: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--border-radius-sm: 6px;--border-radius-md: 12px;--border-radius-lg: 18px;--border-radius-pill: 30px;--shadow-sm: 0 2px 8px rgba(0, 0, 0, .07);--shadow-md: 0 6px 20px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 30px rgba(0, 0, 0, .12);--transition-base: all .25s ease-in-out}*{margin:0;padding:0;box-sizing:border-box}body{font-family:var(--font-family-base);background:linear-gradient(135deg,var(--color-bg-body-start) 0%,var(--color-bg-body-mid) 50%,var(--color-bg-body-end) 100%);min-height:100vh;padding:20px;color:var(--color-text-dark);line-height:1.6;font-size:16px}.container{max-width:800px;margin:0 auto;padding:0}.navbar{background:var(--color-bg-card);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-radius:var(--border-radius-md);padding:18px 30px;margin-bottom:40px;display:flex;justify-content:space-between;align-items:center;box-shadow:var(--shadow-md)}.logo{font-weight:700;color:var(--color-text-dark);display:flex;align-items:center;gap:16px}.logo-support-desk{font-family:var(--font-family-base);font-weight:600;color:#4a5568;font-size:1.1em;padding-left:16px;border-left:2px solid #e2e8f0;line-height:1}.lang-selector{display:flex;gap:12px}.lang-btn{padding:8px 18px;border:1px solid var(--color-primary);background:transparent;color:var(--color-primary);border-radius:var(--border-radius-pill);cursor:pointer;transition:var(--transition-base);font-weight:600;font-size:.875rem}.lang-btn.active,.lang-btn:hover{background:var(--color-primary);color:var(--color-text-light);box-shadow:0 2px 8px rgba(var(--color-primary-rgb),.3)}.card{background:var(--color-bg-card);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-radius:var(--border-radius-lg);padding:35px;box-shadow:var(--shadow-lg);margin-bottom:25px}.receipt-info{background:linear-gradient(135deg,var(--color-primary) 0%,var(--color-secondary) 100%);color:var(--color-text-light);border-radius:var(--border-radius-md);padding:25px;box-shadow:var(--shadow-sm)}.receipt-header{display:flex;align-items:center;gap:18px;margin-bottom:18px}.receipt-icon{width:55px;height:55px;background:#ffffff26;border-radius:var(--border-radius-sm);display:flex;align-items:center;justify-content:center;font-size:1.5rem;font-weight:700}.receipt-details{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-top:12px}.receipt-item{background:#ffffff14;padding:10px 14px;border-radius:var(--border-radius-sm)}.receipt-label{font-size:.75rem;opacity:.85;margin-bottom:5px;display:block}.receipt-value{font-weight:600;font-size:.875rem}.breadcrumb-container{display:flex;flex-wrap:wrap;background-color:#f8f9fa;padding:12px 20px;border-radius:8px;box-shadow:0 2px 4px #0000000d;width:-moz-fit-content;width:fit-content;margin-left:auto;margin-right:auto;margin-bottom:24px;font-size:16px;gap:8px}.breadcrumb-item{font-weight:500;text-decoration:none;transition:color .2s ease-in-out;padding:4px 0}.breadcrumb-item.is-clickable{color:#3a7e88;cursor:pointer}.breadcrumb-item.is-clickable:hover{color:#2d3748;text-decoration:underline}.breadcrumb-item.is-active{color:#2d3748;font-weight:700}.breadcrumb-separator{margin:0 6px;color:#a0aec0;font-weight:400}h1,h2{text-align:center;color:var(--color-text-dark);font-weight:700}h1{font-size:2rem;margin-bottom:30px}h2{font-size:1.625rem;margin-bottom:25px}.category-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:20px}.category-card{background:#fff;border:1px solid var(--color-border);border-radius:var(--border-radius-md);padding:25px;cursor:pointer;transition:var(--transition-base),border-color .2s ease,box-shadow .2s ease}.category-card:hover{transform:translateY(-6px);box-shadow:var(--shadow-md);border-color:var(--color-primary)}.category-card.selected{border-color:var(--color-primary);background:linear-gradient(135deg,var(--color-primary) 0%,var(--color-accent) 100%);color:var(--color-text-light);box-shadow:0 8px 20px rgba(var(--color-primary-rgb),.3)}.category-card.selected .category-description{opacity:.85}.category-icon{font-size:2rem;margin-bottom:15px;color:var(--color-primary)}.category-card.selected .category-icon{color:var(--color-text-light)}.category-title{font-size:1.125rem;font-weight:600;margin-bottom:10px}.category-description{font-size:.875rem;opacity:.8;line-height:1.5}.subcategory-list{display:flex;flex-direction:column;gap:12px}.subcategory-item{display:flex;align-items:center;gap:15px;background:var(--color-bg-input);border:1px solid var(--color-border);border-radius:var(--border-radius-sm);padding:15px;cursor:pointer;transition:var(--transition-base)}.subcategory-item:hover{border-color:var(--color-primary);background:#eef7f8}.subcategory-item.selected{border-color:var(--color-primary);background:var(--color-primary);color:var(--color-text-light)}.subcategory-item.selected p{opacity:.85}.subcategory-item strong{font-size:1rem;font-weight:600}.subcategory-item p{font-size:.875rem;opacity:.7;margin-top:4px}.form-group{margin-bottom:20px}.form-label{display:block;margin-bottom:8px;font-weight:600;font-size:.9375rem;color:var(--color-text-dark)}.form-label span[style*="color: red"]{margin-left:2px}.form-input,.form-textarea,.form-select{width:100%;padding:12px 16px;border:1px solid var(--color-border);border-radius:var(--border-radius-sm);font-size:1rem;transition:var(--transition-base),box-shadow .2s ease;background:var(--color-bg-input);color:var(--color-text-dark)}.form-input::placeholder,.form-textarea::placeholder{color:#999;opacity:1}.form-input:focus,.form-textarea:focus,.form-select:focus{outline:none;border-color:var(--color-primary);background:var(--color-text-light);box-shadow:0 0 0 3px rgba(var(--color-primary-rgb),.2)}.form-textarea{min-height:120px;resize:vertical}.button-group{display:flex;gap:18px;justify-content:center;margin-top:35px}.btn{padding:12px 32px;border:none;border-radius:var(--border-radius-pill);font-size:1rem;font-weight:600;cursor:pointer;transition:var(--transition-base),transform .15s ease,box-shadow .15s ease;text-transform:none;letter-spacing:.2px;line-height:1.5}.btn:disabled{background:#ced4da!important;color:#6c757d!important;cursor:not-allowed;box-shadow:none!important;transform:none!important}.btn-primary{background:var(--color-primary);color:var(--color-text-light);box-shadow:var(--shadow-sm)}.btn-primary:hover:not(:disabled){transform:translateY(-3px);box-shadow:0 6px 12px rgba(var(--color-primary-rgb),.3);background:#3aa1ad}.btn-primary:active:not(:disabled){transform:translateY(-1px);box-shadow:0 3px 6px rgba(var(--color-primary-rgb),.2)}.btn-secondary{background:var(--color-text-medium);color:var(--color-text-light);box-shadow:var(--shadow-sm)}.btn-secondary:hover:not(:disabled){background:var(--color-text-dark);transform:translateY(-3px);box-shadow:0 6px 12px #0003}.btn-secondary:active:not(:disabled){transform:translateY(-1px);box-shadow:0 3px 6px #00000026}.success-message{text-align:center;padding:35px 25px}.success-icon{font-size:3.5rem;color:var(--color-success);margin-bottom:18px}.success-message h2{font-size:1.75rem;color:var(--color-text-dark);margin-bottom:12px}.success-message p{font-size:1rem;color:var(--color-text-medium);margin-bottom:10px;line-height:1.6}.success-message strong{color:var(--color-primary)}.failure-message{display:flex;flex-direction:column;align-items:center;text-align:center;padding:40px 20px}.failure-icon{font-size:48px;line-height:1;margin-bottom:20px}.submitting-message{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:60px 20px;min-height:250px}.spinner{width:50px;height:50px;border:5px solid #f3f3f3;border-top:5px solid #393C43;border-radius:50%;animation:spin 1s linear infinite;margin-bottom:24px}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.fade-enter-active,.fade-leave-active{transition:opacity .25s ease-in-out}.fade-enter-from,.fade-leave-to{opacity:0}.loading{text-align:center;padding:45px;color:var(--color-text-dark);font-size:1.125rem;font-weight:500}.error-message{background:var(--color-error);color:var(--color-text-light);padding:18px;border-radius:var(--border-radius-sm);margin-bottom:25px;text-align:center;font-size:.9375rem;box-shadow:var(--shadow-sm)}@media (max-width: 768px){body{padding:10px;font-size:15px}.container{padding:5px}.navbar{flex-direction:column;gap:18px;padding:15px;margin-bottom:25px}.card{padding:20px;border-radius:var(--border-radius-md)}.receipt-info{padding:20px}.category-grid{grid-template-columns:1fr;gap:12px}.button-group{flex-direction:column-reverse;gap:12px}.receipt-details{grid-template-columns:1fr}h1{font-size:1.75rem;margin-bottom:20px}h2{font-size:1.375rem;margin-bottom:18px}}.pill-selector-wrapper{display:flex;flex-wrap:wrap;gap:10px;margin-top:8px}.pill-option{padding:8px 15px;border:1px solid var(--color-border);border-radius:var(--border-radius-pill);cursor:pointer;transition:var(--transition-base);font-size:.875rem;background-color:var(--color-bg-input);color:var(--color-text-dark)}.pill-option:hover{border-color:var(--color-primary);background-color:#eef7f8}.pill-option.selected{background-color:var(--color-primary);color:var(--color-text-light);border-color:var(--color-primary);box-shadow:0 2px 5px rgba(var(--color-primary-rgb),.2)}.form-and-image-container{display:flex;flex-direction:column}.form-and-image-container.two-columns{flex-direction:row;gap:30px}.form-fields-area{flex:2;min-width:0}.form-image-area{flex:1;display:flex;flex-direction:column;align-items:center;padding-top:20px}.form-and-image-container.two-columns .form-image-area{padding-top:2px}.contextual-form-image{max-width:100%;height:auto;border-radius:var(--border-radius-md, 12px);box-shadow:var(--shadow-md, 0 6px 20px rgba(0, 0, 0, .1));margin-bottom:10px;border:1px solid var(--color-border, #e0e0e0)}.image-caption{font-size:.8rem;color:var(--color-text-medium, #525866);text-align:center;margin-top:5px;max-width:90%}@media (max-width: 900px){.form-and-image-container.two-columns{flex-direction:column-reverse}.form-image-area{padding-top:0;margin-bottom:25px}}.phone-input-group{display:flex;align-items:center;gap:0px}.country-code-select{flex-grow:0;flex-shrink:0;width:auto;min-width:120px;padding-right:5px;border-top-right-radius:0;border-bottom-right-radius:0;border-right:none}.phone-number-input{flex-grow:1;border-top-left-radius:0;border-bottom-left-radius:0}.country-code-select:focus{z-index:1}.phone-number-input:focus{z-index:1}.country-code-select{appearance:none;-webkit-appearance:none;-moz-appearance:none;background-image:url(data:image/svg+xml;charset=US-ASCII,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22292.4%22%20height%3D%22292.4%22%3E%3Cpath%20fill%3D%22%230077C0%22%20d%3D%22M287%2069.4a17.6%2017.6%200%200%200-13-5.4H18.4c-5%200-9.3%201.8-12.9%205.4A17.6%2017.6%200%200%200%200%2086.8c0%203.6%201.7%207%204.4%209.8l128%20128c3.6%203.6%207.8%205.4%2012.8%205.4s9.2-1.8%2012.8-5.4L287%2096.6c2.7-2.8%204.4-6.2%204.4-9.8%200-5-1.9-9.2-5.4-12.4z%22%2F%3E%3C%2Fsvg%3E);background-repeat:no-repeat;background-position:right .7em top 50%,0 0;background-size:.65em auto,100%;padding-right:2.5em}.country-code-select::-ms-expand{display:none}#subtitle-homepage{text-align:center;margin-top:-20px;margin-bottom:15px}.form-file-input-wrapper{display:flex;flex-direction:column;gap:12px}input[type=file].form-input{width:100%;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:16px;color:#555;padding:0}input[type=file].form-input::file-selector-button{font-family:inherit;font-size:16px;font-weight:600;color:#fff;background:linear-gradient(135deg,#393c43,#4a5a67);padding:10px 18px;border:none;border-radius:8px;cursor:pointer;transition:background-color .2s ease-in-out,transform .1s ease-in-out;margin-right:16px}input[type=file].form-input::file-selector-button:hover{background:linear-gradient(135deg,#4a5a67,#393c43)}input[type=file].form-input::file-selector-button:active{transform:translateY(1px)}.file-list{margin-top:16px;display:grid;grid-template-columns:repeat(auto-fill,minmax(100px,1fr));gap:12px}.file-item{position:relative;background-color:#f0f4f8;border:1px solid #dde3ea;border-radius:8px;animation:fadeIn .3s ease;aspect-ratio:1 / 1;overflow:hidden}@keyframes fadeIn{0%{opacity:0;transform:translateY(-5px)}to{opacity:1;transform:translateY(0)}}.remove-file-btn{position:absolute;top:6px;right:6px;display:flex;align-items:center;justify-content:center;width:22px;height:22px;background-color:#00000080;color:#fff;border:none;border-radius:50%;font-weight:700;font-size:14px;cursor:pointer;transition:background-color .2s ease,transform .2s ease;z-index:10;line-height:22px}.remove-file-btn:hover{background-color:#e53935;transform:scale(1.1)}.file-preview-image{width:100%;height:100%;object-fit:cover;transition:transform .2s ease-in-out}.file-item:hover .file-preview-image{transform:scale(1.05)}.file-item-generic{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;padding:8px;text-align:center}.file-icon{font-size:32px;line-height:1}.file-name{font-size:12px;margin-top:8px;word-break:break-all;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.multiselect-pill-wrapper{display:flex;flex-direction:column;gap:12px}.selected-pills-container{display:flex;flex-wrap:wrap;gap:8px}.pill-option.selected{display:flex;align-items:center;gap:8px;padding-right:8px}.pill-option .remove-pill-btn{background:#fff3;border:none;color:#fff;border-radius:50%;width:20px;height:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:16px;font-weight:700;line-height:20px;transition:background-color .2s ease}.pill-option .remove-pill-btn:hover{background:#0003}
